A CURATED LIST OF

Frequently Asked Questions

Find answers to your questions here. From shipping information to Fine Art Print queries, I’m committed to ensuring a smooth purchasing experience for you.

If you can’t find an answer to your question, please feel free to email me: hello@laurajstratton.com.au

  • We currently ship Australia wide and the following International Countries:

    Canada
    France
    Ireland
    Italy
    New Zealand
    Norway
    Singapore
    Sweden
    United Arab Emirates
    United Kingdom
    United States

    If your country is not shown above, please contact us via email: hello@laurajstratton.com.au so we can add it to our list.

  • Shipping for all Fine Art Prints:

    Free Shipping - Orders over $200

    Flat Rate - Australia $15.00
    Express Post - Australia $20.00
    International - $50.00
    *all pricing is AUD

    Shipping for all Original Artwork is calculated upon purchase.

    Duties & Taxes: If purchasing outside of Australia, please be aware you are liable for any import taxes or fees on your products. It is your responsibility to pay any duties, VAT (value added tax) or other similar charges. These are not included in the sale price listed on our website and are your own responsibility.

  • All prints are shipped unframed. Depending on size of your print it may be shipped flat or rolled.

  • Currently, all orders are shipped with Australia Post. Your order includes tracking, which will be emailed to you upon dispatch.

  • Please allow 2 - 3 weeks for your Fine Art Print to be printed, signed and shipped. Please note this timeframe can vary and does not include delivery time.

    All orders are sent via Australia Post and include tracking information which will be emailed to you upon dispatch.

  • Yes, all Fine Art Prints will be restocked if sold out, unless stated otherwise.

    Some artworks may be released as Limited Edition Prints. Once they are sold out there will never be another print run or release of that particular artwork. This helps keep each artwork and print special and more of a collectors piece.

  • Please note the size of the print (including border size) before placing your order as we cannot accept refunds for change of mind. Upon receiving your order, please read the included information on how to handle your prints with care.

    All orders are shipped in custom packaging to ensure they arrive safely to you.

    In the event your order has been damaged in transit, please email hello@laurajstratton.com.au with photos of damage.

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